Refund policy
Overview We want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Return Window You have 14 days from the date you received your item to request a return.
Eligibility To be eligible for a return, your item must be:
- Unused and in the same condition as received
- In its original packaging
- Accompanied by proof of purchase
Non-Returnable Items The following items cannot be returned:
- Personalized or custom-made products
- Items marked as final sale or clearance
- Items damaged due to misuse or improper handling
How to Request a Return To initiate a return, please contact us at support@selureofficial.com with your order number and reason for return. Our team will respond within 1–2 business days with return instructions.
Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges If you received a damaged or defective item, we will replace it at no extra cost. Please contact us within 14 days of receiving your order.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Contact Us 📧 support@selureofficial.com 🌐 www.homefixes.shop 🕐 Mon–Fri, 9:00 AM – 5:00 PM